Delivery Policy

Monday-Thursday UK

Hair orders placed before 2.30pm, on a normal working day, will be processed and despatched on the same working day (subject to stock availability).

Aftercare orders placed before 12.30pm, on a normal working day, will be processed and despatched on the same working day (subject to stock availability). 

Friday UK

All orders placed before 1.30pm, on a normal working day, will be processed and despatched on the same working day (subject to stock availability). 

Monday-Friday ROI

All orders placed before 12.30pm, on a normal working day, will be processed and despatched on the same working day (subject to stock availability). 

Delivery timescales are dependent on the delivery option selected during checkout. 

Please note, we cannot be held responsible for delays in delivery howsoever caused. Delivery times are subject to the service provided by our selected carriers and may from time to time be affected by unavoidable transport delays beyond our reasonable control.