Delivery Policy


Orders placed before 3.00pm on a normal working day will be processed and despatched on the same working day ( subject to stock availability).

Orders placed after 3.00pm on a normal working day, or on a Saturday, Sunday or on a UK Bank Holiday will be processed and despatched the next available working day.

Delivery timescales are dependent on the delivery option selected during checkout

If it has been more than five working days and you have not received your order please contact our Salon Support Team by email at or on 0113 278 1292.

Please note, we cannot be held responsible for delays in delivery howsoever caused. Delivery times are subject to the service provided by our selected carriers and may from time to time be affected by unavoidable transport delays beyond our reasonable control.